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Conflict Resolution Strategies for Leaders

ID : 6396   
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For many leaders, dealing with team conflict is a routine and least favorite part of their job. In this interactive session, you will learn practical skills for dealing with difficult team members, as well as two step-by-step frameworks for resolving conflicts: one framework for conflicts in which you are the mediator, and one for when you are a party to the conflict. Join us in identifying your own, natural style of responding to conflict and in learning what to say—and not to say—to keep conflict resolutions calm and productive.
 
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Class Details

1 Session(s)
Fri

Location
Iowa Lakes - Estherville Campus

Instructor
Brenda Clark Hamilton 

CEUs : 0.36

Tuition: 

$99.00

Registration Closes On
Monday, April 24, 2023 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/21/2023 Fri 01:00 PM - 04:00 PM Estherville, Iowa Lakes - Estherville Campus  Map Brenda Clark Hamilton 

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Achieving Results with Root Cause Analysis
ID: 6394

03/31/23 - 03/31/23
Fri
1 session

Location
Iowa Lakes - Estherville Campus

Instructor
Sue Golwitzer

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Conflict Resolution Strategies for Leaders
ID: 6395

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Location
Iowa Lakes - Spencer Campus

Instructor
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Iowa Lakes Community College | Continuing Education
300 South 18th Street | Estherville, IA 51334 | 712-362-7231 or 800-252-5664


Nondiscrimination Statement
It is the policy of Iowa Lakes Community College not to discriminate on the basis of race, color, national origin, sex, disability, age (employment), sexual orientation, gender identity, creed, religion and actual or potential parental, family or marital status in its programs, activities, or employment practices as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C §§ 1681 – 1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).
 
If you have questions or complaints related to compliance with this policy, please contact Kathy Muller, Equity & Title IX Coordinator, 19 South 7th Street, Estherville, IA 51334, 712.362.0433, kmuller@iowalakes.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov.

A formal discrimination complaint process is published in the Student Handbook, Employee Handbook, and the Affirmative Action Plan of the College.
Title IX Harassment/Sexual Violence Procedures